FAQ

❓ How do I know if it fits me?
Our caps are elastic and adapt to all head sizes.

🧊 How long does the cold or warm effect last?
Our gel lasts up to 25 minutes.

🧵 What material is it made of?
It is made of ice silk to avoid allergies.

🧼 How do you wash it?
Use a damp cloth and wipe it gently.
Then let it air dry.

❄️ How do you cool the hood properly?
Place them in the freezer for at least 2 hours.

🕒 How often can I use it per day?
As often as necessary – but take breaks between applications.

🧳 Can I take them with me when I travel?
Yes, the hood is compact and fits in any bag.

🤧 Is the material allergy-free?
Yes, it is hypoallergenic and skin-friendly.

🚚 How long does shipping take?
The delivery time is usually 8-15 working days.

🛡️ Is there a guarantee?
Yes, we offer a 30-day return policy if you are not satisfied.